Introduction
At Mastic Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request information about our services
- Subscribe to our newsletter or blog updates
- Register for an account on our website
- Participate in surveys, contests, or promotions
- Communicate with us via email, phone, or social media
This information may include:
- Name and contact details (email address, phone number, mailing address)
- Company name and business information
- Payment and billing information
- Preferences and interests related to our services
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our digital marketing and branding services
- Responding to your inquiries and communicating with you
- Sending newsletters, marketing materials, and promotional content (with your consent)
- Processing payments and managing client accounts
- Analyzing website usage and optimizing user experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations and enforcing our terms
- Conducting research and development to enhance our services
Information Sharing and Disclosure
Mastic Agency does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We work with trusted third-party vendors who assist us in operating our website, conducting business, and providing services (e.g., payment processors, email marketing platforms, analytics tools). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Protection of Rights: We may disclose information when necessary to protect our rights, property, safety, or that of our users or the public.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure storage and access controls
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Deliver personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website. For more details, please see our Cookie Policy.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
- Objection: You can object to certain processing activities, such as direct marketing.
To exercise any of these rights, please contact us at the details provided below.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
International Data Transfers
Mastic Agency operates in Morocco and may process your information in this country or other locations where our service providers are based. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: